The strike at Canada Post is causing an unprecedented situation this December.
Nonetheless, our team continues to process orders on a daily basis.
In order to ensure reliable and fast service, we favour national carriers that have demonstrated the best efficiency according to our observations in recent weeks, namely Purolator, FedEx and UPS.
Lately, Purolator seems to be providing the best service.
To avoid having to go to the Purolator drop-off point, you can determine your delivery preferences on their website, right here .
When confirming your order, you can also select Canpar as your carrier, but note that they have proven to be less predictable than those listed above.
At the moment we are up to date with our parcel shipments (orders processed in less than 48 business hours).
From our observations, the carriers we prioritize have an extra delay of 1 to 3 working days compared to normal, which is excellent given the circumstances.
If in doubt, feel free to contact our customer service team here.
Please remember that our products are available from several resellers, details of which can be found here.
